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Before you select your Cloud Server Provider, be sure you ask these 10 Questions first
Cloud Service benefits include flexibility, corporate compliance, disaster recovery, scalability, security, and cost savings - but choosing the right Cloud Server provider to fit your business needs can seem to be a large task with all the vendors on the market today. TurnKey Internet has put together 10 questions you should ask before you select a Cloud Server provider to help make sure their services align with your business needs.
Do they use latest Cloud Technology and Infrastructure
TurnKey Internet uses the latest secure KVM-Based Virtualization - true hardware abstraction virtualization unlike some budget providers who over sell or overload their servers using OpenVZ or other legacy technologies.
TurnKey Internet utilizes enterprise-class Dell and Supermicro server technology on our high-speed Cloud nodes that leverage the fastest SSD's on the market--Samsung 850 PRO Series. These drives offer 100,000 IOPS per drive. Our newest Fastest Cloud series servers are housed with 16+ of these SSD drives in each node, configured in RAID-10, using ultra-high speed Raid cards with HUGE on-board caching capabilities. Coupled with the latest Intel multi-CPU nodes utilizing TetraDeca-Core (14 Core per CPU) processor technology, this is the highest-performing node configuration money can buy and is at the core of our fastest cloud performance technology.
Our Network and Datacenter utilize the latest equipment, software, and monitoring from top tier vendors such as Cisco, Juniper, Emerson, SolarWinds, RedHat, and Microsoft. We own our facility, servers, equipment and software - we manage it all end-to-end with our own local staff so we are able to offer the most reliable service.
Do they own, operate, and maintain the infrastructure - or are they just a reseller/wholesaler or middleman?
TurnKey Internet owns and operates its facilities (datacenter, network, computers, infrastructure, fiber optic circuits, etc.) and maintains its own dedicated local (not outsourced) staff. TurnKey Internet owns the physical real estate the datacenter is located at in New York, and we are the only entity residing in the facility - meaning no other businesses, clients or vendors could disrupt your service. TurnKey Internet is not a reseller or a sales agent for another datacenter or web hosting company. By owning our own building, datacenter, network and server infrastructure, we are able to offer the most reliable service and competitive pricing backed by unmatched 24 x 7 x 365 managed support.
Do they offer leading vendor software licensing and include backups at no additional charge?
TurnKey Internet is primarily in the business of providing Cloud Servers and has direct datacenter top-tier partnerships with cPanel, WHMCS, R1soft, GlobalSign SSL, SmarterTools, DirectAdmin, Parallels Plesk, SolarWinds, ManageEngine, CloudLinux, Red Hat Linux, VMware, Microsoft and more. We are serious about providing Cloud Servers, and to do so you need to have the latest software licensing and add-ons available to your customers. TurnKey Internet has setup the best level tier volume discounts for these software items, and the convenience of having them pre-installed, supported, and maintained by our expert local staff on your cloud server.
TurnKey Internet offers free backups with our Cloud / VPS Servers. While we offer some premium upgrade options like geographic backup redundancy to both New York and California, we include backup with all our cloud-based servers.
Do they offer free Cloud-Migration assistance?
TurnKey Internet offers FREE Website & Server Migrations - we make migrating to our cloud server and web hosting services easier than ever by handling all the migration work for your website(s) and servers including all email, databases, websites, and applications. For specific details please view our Free Cloud Migration Service.
Do They Offer a 100% Service Level Agreement, 4 Hour Hardware Replacement Guarantee, And Money Back Guarantee?
TurnKey Internet provides, in writing, our SLA (Service Level Agreement) guaranteeing 100% Network and Power Uptime.
TurnKey Internet provides, in writing, our 4 Hour Hardware Replacement Guarantee. If anything on your server fails, we replace it, at our cost (parts and labor!), within 4 hours - guaranteed.
TurnKey Internet provides, in writing, our 30-day no-questions-asked money-back guarantee. Your satisfaction is our top priority, and we're confident that you will love our TurnKey Services.
Do they have staff located at the datacenter where your Cloud Services will be hosted?
TurnKey Internet's on-site staff are available 24x7x365 to answer your questions quickly and provide complete solutions direct from our expert team located right in the same building as your servers. There is no substitution for quality expert staff when dealing in a technical-oriented business place. TurnKey Internet has in-house industry veteran staff to handle all your needs. Unlike the trend as more and more companies outsource their technical support and customer support half way across the globe, TurnKey Internet is a complete one-stop-shop providing clear, consistent expert quality service.
Do they answer the phone and offer expert support 24 hours a day?
Please, pick up the phone right now, dial 518-618-0999 and you will see a real person based in our New York Headquarters will be talking to you within 60 seconds. There is nothing worse than a provider that doesn't provide support - except possibly when you realize their support has you talking to someone located half a world away who barely speaks your language. TurnKey Internet stands apart from the crowd with fast and friendly local expert assistance 24 hours-a-day. TurnKey Internet offers every possible means of Support ranging from toll free Phone Support at (877) 539-4638, to online Helpdesk, Email Support, Online Tutorials and Live Online Chat available 24x7x365.
Do they have a transparent proven track record?
TurnKey Internet has a transparent proven track record and commitment to you in writing that you can view online. You can view our verified 3rd party reviews and view our BBB A+ report card, and other industry issued awards and certifications. Trust is key - and at TurnKey Internet we are transparent, you can see what others say about us and from that understand how we value both you and your business.
Do they care about the environment?
TurnKey's flagship New York Datacenter leverages only green clean energy, including our on-site solar power plant and Hydro Electric power feed from New York Governor's program Recharge New York. TurnKey Internet's Green Datacenter Design is among the most efficiently designed system in the world utilizing advanced cooling techniques and modern technology to provide a clean, and precisely cooled facility to the highest standards. The U.S. Government's EPA designated our New York Datacenter as the 39th in all of the United States, and second located in New York as a certified Energy Star Datacenter in 2013. In 2013, The New York State Department of Environmental Conservation awarded TurnKey Internet the Environmental Excellence Award in recognized our innovative facility design and outstanding commitment to environmental sustainability, social responsibility and economic viability. This means every second your cloud server and/or website is running with TurnKey, you're reducing your carbon footprint significantly. It also means our investment in green technology provides for a long term business model that is sustainable - to be here for the long term as your partner in the cloud.
Do they offer enough service options and flexibility to handle your growing business needs?
If you are serious about your business, you plan to grow - and picking TurnKey Internet as your Cloud Services partner provides you future growth ready flexibility. TurnKey Internet offers a wide range of cost effective cloud service options and platforms to get your business online. From value-priced Virtual Private Servers, Dedicated Servers, Managed Servers to Secure Colocation Services, TurnKey Internet can meet your cloud-based needs from 1 small virtual server up to hundreds of dedicated servers. The foundation and core of TurnKey Internet is structured for lighting speed and rapid growth through our company-owned network and datacenter.
TurnKey Internet provides, in writing, our 30-day no-questions-asked Money-Back Guarantee. Your satisfaction is our top priority, and we're confident that you will love our TurnKey Services.
Our 30-Day Money-Back Guarantee gives you plenty of time to test us out and see for yourself how Great TurnKey Internet's Service is for your business.