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Before you select your Web Hosting Provider, be sure you ask these 10 Questions first
Your website is your 24x7 store that offers sales, support and marketing across the globe. Your Web Hosting Provider's job is to keep your web site always online, secure, and fast so that your potential and current clients continue to find and shop with you, and not your competitor.
Selecting a reliable Web Hosting Provider is crucial because when you site is down, people cannot get information or make purchases. Every minute your web site is down impacts your reputation and could mean losing a potential customer or make your business appear unreliable.
Choosing the right Web Hosting provider to fit your business needs can seem to be a large task with all the vendors and options on the market today. TurnKey Internet has put together 10 questions you should ask before you select a Web Hosting provider to help make sure their services align with your business needs.
Do they offer the latest Web Hosting Technology for both Linux (cPanel) and Microsoft Windows
TurnKey Internet offers you the choice of Linux Web Hosting powered by cPanel - using the latest secure versions of PHP, Apache, MySQL and more on CENTOS Linux- or Microsoft Windows Web Hosting powered by PLESK using the latest secure versions of IIS, PHP, MS SQL, MySQL, ASP.NET and more on Microsoft Server 2012. Companies that can't offer or do not have the skills to do both types of web hosting is a signal of inexperience or that the company is not serious about offering web hosting.
TurnKey Internet utilizes enterprise-class Dell and Supermicro server technology that leverage the fastest SSD's on the market--Samsung 850 PRO Series. These drives offer 100,000 IOPS per drive. Our newest cPanel Web Hosting series servers are housed with 8+ of these SSD drives in each node, configured in RAID-10, using ultra-high speed Raid cards with HUGE on-board caching capabilities. Coupled with the latest Intel multi-CPU nodes utilizing Dual-OctaCore (8 Core per CPU) processor technology, these ultra-high-performing node configurations are the best money can buy and is at the core of our web hosting platform. All of our Web Hosting Servers include Gigabit network speeds- for blazing fast performance to host your web sites and applications such as wordpress, Joomla, Drupal, and much more!
Is their Web Hosting Service Easy to Use?
TurnKey Internet offers both Linux Web Hosting powered by cPanel and Microsoft Windows Web Hosting powered by PLESK. Both platforms offer an easy to use web browser based control panel that lets you set up and manage your web site account, enabling you to creating web sites, databases, email and web applications at the click of a button. We bundle the most helpful software and add-ons in the industry such as Softaculous, RVSiteBuilder PRO, R1Soft, Cloudflare, Attracta, GlobalSign One-Click and more! We provide 1-click simplicity for installing your most popular web applications such as Wordpress, Joomla, Drupal, and more!
Do they offer free Web Site Migration assistance?
TurnKey Internet offers FREE Website Migrations - we make migrating to our web hosting services easier than ever by handling all the migration work for your website(s) and servers including all email, databases, websites, and applications. For specific details please view our Free Web Site Migration Service.
Do they own, operate, and maintain the infrastructure - or are they just a reseller/wholesaler or middleman?
TurnKey Internet owns and operates its facilities (datacenter, network, computers, infrastructure, fiber optic circuits, etc.) and maintains its own dedicated local (not outsourced) staff. TurnKey Internet owns the physical real estate the datacenter is located at in New York, and we are the only entity residing in the facility - meaning no other businesses, clients or vendors could disrupt your service. TurnKey Internet is not a reseller or a sales agent for another datacenter or web hosting company. By owning our own building, datacenter, network and server infrastructure, we are able to offer the most reliable service and competitive pricing backed by unmatched 24 x 7 x 365 managed support.
Our Network and Datacenter utilize the latest equipment, software, and monitoring from top tier vendors such as Cisco, Juniper, Emerson, SolarWinds, RedHat, and Microsoft. We own our facility, servers, equipment and software - we manage it all end-to-end with our own local staff so we are able to offer the most reliable service.
Do they offer 100% Uptime - Do they Prove it and show it in writing?
TurnKey Internet provides, in writing, our SLA (Service Level Agreement) guaranteeing 100% Network and Power Uptime. More so than that, we will show you for full transparency the average Web Server and Web Site uptime and response times on our web hosting server platform publicly before you sign up. You can even test TurnKey Internet's network speed.
Do They Offer a Money Back Guarantee? Does the Rate Go Up Next Year Like Your cable Bill?
TurnKey Internet provides, in writing, our 30-day no-questions-asked money-back guarantee. Your satisfaction is our top priority, and we're confident that you will love our TurnKey Services.
TurnKey Internet's simplified pricing states your price for life - the price you renew at in a year will be the same you signed up at. Some competitors will offer teaser introductory deals or low ball first month deals, only to double your rate on renewal - not at TurnKey, your rate is the same for life - We guarantee your satisfaction!
Do they answer the phone and offer expert support 24 hours a day?
Please, pick up the phone right now, dial 518-618-0999 and you will see a real person based in our New York Headquarters will be talking to you within 60 seconds. There is no substitution for quality expert staff when dealing in a technical-oriented business place. TurnKey Internet has in-house industry veteran staff to handle all your needs. There is nothing worse than a provider that doesn't provide support - except possibly when you realize their support has you talking to someone located half a world away who barely speaks your language. TurnKey Internet stands apart from the crowd with fast and friendly local expert assistance 24 hours-a-day. TurnKey Internet offers every possible means of Support ranging from toll free Phone Support at (877) 539-4638, to online Helpdesk, Email Support, Online Tutorials and Live Online Chat available 24x7x365.
Do they have a transparent proven track record?
TurnKey Internet has a transparent proven track record and commitment to you in writing that you can view online. You can view our verified 3rd party reviews and view our BBB A+ report card, and other industry issued awards and certifications. Trust is key - and at TurnKey Internet we are transparent, you can see what others say about us and from that understand how we value both you and your business.
Do they care about the environment?
TurnKey's flagship New York Datacenter leverages only green clean energy, including our on-site solar power plant and Hydro Electric power feed from New York Governor's program Recharge New York. TurnKey Internet's Green Datacenter Design is among the most efficiently designed system in the world utilizing advanced cooling techniques and modern technology to provide a clean, and precisely cooled facility to the highest standards. The U.S. Government's EPA designated our New York Datacenter as the 39th in all of the United States, and second located in New York as a certified Energy Star Datacenter in 2013. In 2013, The New York State Department of Environmental Conservation awarded TurnKey Internet the Environmental Excellence Award in recognized our innovative facility design and outstanding commitment to environmental sustainability, social responsibility and economic viability. This means every second your cloud server and/or website is running with TurnKey, you're reducing your carbon footprint significantly. It also means our investment in green technology provides for a long term business model that is sustainable - to be here for the long term as your partner in the cloud.
Do they offer enough service options and flexibility to handle your growing business needs?
If you are serious about your business, you plan to grow - and picking TurnKey Internet as your Web Hosting partner provides you future growth ready flexibility. TurnKey Internet offers a wide range of cost effective cloud service options and platforms to get your business online. From value-priced Web Hosting Plans, Virtual Private Servers, Dedicated Servers, Managed Servers to Secure Colocation Services, TurnKey Internet can meet your cloud-based needs from 1 small virtual server up to hundreds of dedicated servers. The foundation and core of TurnKey Internet is structured for lighting speed and rapid growth through our company-owned network and datacenter.
TurnKey Internet provides, in writing, our 30-day no-questions-asked Money-Back Guarantee. Your satisfaction is our top priority, and we're confident that you will love our TurnKey Services.
Our 30-Day Money-Back Guarantee gives you plenty of time to test us out and see for yourself how Great TurnKey Internet's Service is for your business.